All returns are subject to a restocking fee. Restocking fees can be up to 25% of the purchase price. We do not refund shipping charges, either in or out. Returns on orders with “free shipping” will not be refunded the costs of shipping incurred by JPL. Before returning items, customers must contact us in order to obtain a return authorization number. Items returned without authorization will not be granted a refund and will be returned to the customer at the customers expense.